Terms & Conditions

1. Service Usage Terms

1.1 Service Description

BetMatrix is an AI-powered football prediction service that provides betting recommendations and analysis through WhatsApp and our website. We do not accept bets or operate as a bookmaker.

1.2 Eligibility

To use BetMatrix, you must be at least 18 years old or the legal age for gambling in your jurisdiction, whichever is higher. By using our service, you represent and warrant that you meet these eligibility requirements.

1.3 Account Registration

To access certain features of our service, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

1.4 Service Availability

BetMatrix strives to ensure that our service is available at all times. However, we do not guarantee continuous, uninterrupted access to our service. We reserve the right to suspend or restrict access to some or all of our service without notice.

2. User Responsibilities

2.1 Responsible Gambling

Users are responsible for their own gambling activities. BetMatrix encourages responsible gambling and recommends that users set limits on their betting activities. We are not responsible for any losses incurred as a result of following our predictions.

2.2 Prohibited Activities

When using BetMatrix, you agree not to:

• Share your account or subscription with others
• Use our service for any illegal purpose
• Attempt to gain unauthorized access to any part of our service
• Interfere with or disrupt the integrity or performance of the service
• Reproduce, distribute, or sell our predictions without authorization
• Use automated systems or software to extract data from our service

2.3 Content Sharing

You may share your experience with BetMatrix on social media or other platforms, but you may not reproduce or distribute our predictions or analysis for commercial purposes without our express written permission.

3. Payment & Subscription Terms

3.1 Subscription Plans

BetMatrix offers both free and paid subscription plans. The specific features included in each plan are described on our website and may be updated from time to time.

3.2 Payment Processing

All payments are processed securely through our payment processors. By subscribing to a paid plan, you authorize us to charge the applicable fees to your chosen payment method.

3.3 Subscription Renewal

Paid subscriptions automatically renew at the end of each billing period unless cancelled. You can cancel your subscription at any time through your account settings or by contacting our customer support.

3.4 Refund Policy

Refunds are provided at our discretion and in accordance with our Refund Policy. Generally, we do not provide refunds for partial subscription periods or if you have used a significant portion of the service during the billing period.

3.5 Price Changes

We reserve the right to change our subscription prices at any time. If we change the price of your subscription, we will notify you before the price change takes effect, giving you an opportunity to cancel your subscription before the new price is applied.

4. Intellectual Property Rights

4.1 Ownership

All content, features, and functionality of the BetMatrix service, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by BetMatrix, its licensors, or other providers of such material.

4.2 Limited License

Subject to these Terms, BetMatrix grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our service for your personal, non-commercial use.

4.3 Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our service, except as generally and ordinarily permitted through the service according to these Terms.

5. Limitation of Liability

5.1 Disclaimer of Warranties

BetMatrix provides its service on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or completeness of our predictions or the availability of our service.

5.2 Betting Outcomes

While we strive to provide accurate predictions based on our AI analysis, we cannot guarantee the outcome of any sporting event or betting opportunity. Users acknowledge that all betting activities carry inherent risk, and BetMatrix is not responsible for any losses incurred.

5.3 Limitation of Liability

To the maximum extent permitted by law, BetMatrix, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the service
• Any conduct or content of any third party on the service
• Any content obtained from the service
• Unauthorized access, use, or alteration of your transmissions or content

5.4 Indemnification

You agree to defend, indemnify, and hold harmless BetMatrix and its affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the service.

6. Privacy Practices

6.1 Privacy Policy

Our Privacy Policy describes how we collect, use, and share information about you when you use our service. By using BetMatrix, you agree to our collection, use, and sharing of your information as described in our Privacy Policy.

6.2 WhatsApp Communication

By using our WhatsApp-based service, you consent to receive communications from us via WhatsApp. You can opt out of these communications at any time by sending a message to our WhatsApp number requesting to stop receiving messages.

6.3 Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Termination Policies

7.1 Termination by User

You may terminate your account or subscription at any time by following the instructions on our website or by contacting our customer support. Upon termination, your right to use the service will immediately cease.

7.2 Termination by BetMatrix

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

7.3 Effect of Termination

Upon termination, your right to use the service will immediately cease. If your account is terminated due to a breach of these Terms, you may not register for a new account without our permission.

8. Amendments & Updates

8.1 Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes to these Terms, we will notify you by email or by posting a notice on our website prior to the changes becoming effective.

8.2 Continued Use

Your continued use of the service after the effective date of any changes to these Terms constitutes your acceptance of the new Terms.

8.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law provisions.